Refund policy
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a exchange.
To be eligible for a exchange, your item must be in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
- Any item that is returned more than 30 days after delivery we will be unable to exchange.
If you’ve done all of this and you still have not received your exchange yet, please contact us at bellnigel58@gmail.com.
Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. We will only exchange it for the same item, send us an email at bellnigel58@gmail.com and send your item to: Chapel Street Gallery, 10 Coulsons Buildings, Lower Queen Street, Penzance, TR18 4DS, United Kingdom.
Shipping
To return your product, you should mail your product to: Chapel Street Gallery, 10 Coulsons Buildings, Lower Queen Street, Penzance, TR18 4DS, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive an exchange, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a exchange.
To be eligible for a exchange, your item must be in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
- Any item that is returned more than 30 days after delivery we will be unable to exchange.
If you’ve done all of this and you still have not received your exchange yet, please contact us at bellnigel58@gmail.com.
Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. We will only exchange it for the same item, send us an email at bellnigel58@gmail.com and send your item to: Chapel Street Gallery, 10 Coulsons Buildings, Lower Queen Street, Penzance, TR18 4DS, United Kingdom.
Shipping
To return your product, you should mail your product to: Chapel Street Gallery, 10 Coulsons Buildings, Lower Queen Street, Penzance, TR18 4DS, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive an exchange, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.